Level 1
Portfolio performance
Understand the overall position of your StudentPay portfolio, including plan values, collections, current balances and arrears.
StudentPay Provider Portal
Your StudentPay portfolio, in one place.
Give New Zealand education-provider teams a clearer view of payment plans, balances, collections and arrears — one education payment portal instead of spreadsheets and disconnected payment reports.
portal.studentpay.co.nz
Find and manage any payment plan in real time.
Give your team immediate access to the payment-plan information they need. Search for a student or plan and open the live record to see course details, plan status, payment schedule, next payment, remaining balance and arrears position.
For sales, student support, finance and operations teams, that means fewer internal hand-offs and faster answers when a student calls or someone needs to check a plan — without waiting on spreadsheets, settlement files or StudentPay staff to retrieve it.
One live source of payment-plan information for the whole provider team.
portal.studentpay.co.nz
Payment plans
Search payment plans...
StudentPlan no.Status
A. Student
Diploma of Business
SP-1042
Current
J. Learner
Certificate in Design
SP-1088
Current
M. Enrollee
Workplace Training
SP-1094
In arrears
Plan SP-1042
- Student
- A. Student
- Course
- Diploma of Business
- Plan status
- Current
- Next payment
- 15 Sep 2026
- Remaining balance
- $2,450
Search → Find → Open → Understand
Turn payment data into better decisions.
StudentPay gives provider teams a clear view of payment performance across their portfolio, helping finance and operations understand what has been collected, what remains outstanding and where attention may be required.
Move from portfolio-level summaries to accessible transaction-level detail, giving your team usable information for reconciliation, forecasting, operational planning and broader business decision-making.
Use it alongside payment plans and managed collections.
portal.studentpay.co.nz
Portfolio summary → Plan detail → Transaction detail
Level 2
Operational visibility
See where individual plans sit and identify payment or arrears activity that may need attention.
Level 3
Transaction-level detail
Access usable payment records and transaction-level information for reconciliation, investigation and reporting.
Good payment reporting should do more than explain what happened. It should give your team the information to decide what to do next.
Understand arrears at a glance
Plan status grouping helps teams distinguish current accounts from accounts moving into arrears, using the ageing categories shown in the portal.
Current
Plans that are up to date.
1–15 days overdue
Recently overdue accounts.
16–30 days overdue
Accounts moving further behind.
31+ days overdue
Longer-standing arrears.
The portal is designed for visibility. It does not replace StudentPay's managed collections process — it shows where the portfolio stands so teams can work from the same information.
portal.studentpay.co.nz
Student and provider experiences working together
Each side sees the information relevant to their role: operational portfolio visibility for the provider, and personal payment-plan visibility for the student.
Provider
portal.studentpay.co.nz
Portfolio, balances, ageing and individual plans.
Student
students.studentpay.co.nz
Remaining balance, next payment and plan details.
See what managing student payments could look like.
Book a demonstration of the Provider Portal, or get started with onboarding.